Communicating For An Always Experience

A Quick Tip Topic in Communication

Course Description

The HXA Quick Tips Library is an on-demand video source to support your work in your "always' patient experience goals.

The HXA Quick Tips Library is your source for quick inspiration, training, use in Huddles to bring focus and training for various key drivers in the patient experience. Find your topic in communication, empathy, and leadership then click and learn. It’s that simple.

This course is best for:
  • Leaders
  • Physicians
  • Staff
  • Anyone looking to improve healthcare communication

Course Objectives

By the end of this course, you will be able to:
  1. Learn quick tips for best practices in patient experience
  2. Discover tips you can share and for training within units and departments
  3. Use Quick Tips to emphasize current team goals and to inspire teams