Bedside Shift Report: Designing for Staff Ownership

Achieving a consistent and meaningful bedside shift report necessitates securing commitment and providing education to all leaders and staff. A well-executed bedside shift report not only enhances staff knowledge but also elevates the quality of care they provide. This lesson empowers you to effectively advocate for the significance of bedside shift reports within your care team, enabling the development of a structured plan with clear objectives to ensure the enduring success of this essential practice. (Video Duration 4mins:54s)

Course Description

Equip your leaders and staff with best practice tools and skills development (or reengagement) in Bedside Shift Report as an essential communication strategy to promote teamwork, safe transitions, and position the oncoming shift in the eyes of your patients.

“Mastering Bedside Shift Reports: From Inconsistency to Excellence” is a comprehensive three-video course designed to address the common challenges and frustrations encountered in implementing consistent bedside shift reports. Whether you’ve attempted it repeatedly or have encountered issues with variations in practice across shifts, this course provides practical solutions to transition from sporadic execution to a consistent and enduring process. Learn how to develop successful bedside shift report processes and establish accountability within your team, equipping you with the tools and knowledge needed to transform your approach from ‘sometimes’ to ‘always.’

This course is best for:
  • Leaders
  • Physicians
  • Staff
  • Anyone looking to improve healthcare communication

Course Objectives

By the end of this course, you will be able to:
  1. Narrate to your team the “why” and importance of Bedside Shift Report
  2. Design specific steps to begin or grow your Bedside Shift Report processes
  3. Create accountability within your team to sustain successful Bedside Shift Report
  4. Develop good words and phrases to include patient and families in Bedside Shift Report
  5. Maximize the benefit and make meaningful each Bedside Shift Report